The days where you had to rely on the phone company to design, install, and set up your phone system are gone. While phone companies still exist and can provide you with some great services, they aren’t the only game in town anymore. Some phone systems don’t even need a traditional phone line to work, instead using your internet connect to connect to others. At Modern Telecom Consulting LLC we can design and implement a new phone system for your business using the newest technologies.

VoIP Phone Systems

VoIP (Voice over Internet Protocol) phone systems use your internet connection to make phone calls instead of relying on the public switched telephone network. The benefits of using a VoIP system are many. First, these systems are usually far less expensive than traditional phone lines especially when a business has a very high volume of calls coming in and going out. Another advantage of VoIP systems is their ability to move incoming voice calls into other systems like email or to cellular phones without expensive hardware. Because voice calls are treated as just another type of data by a VoIP network, they are basically more malleable in terms of how they can be handled by a network.

Traditional phones can be used with VoIP systems, but new types of VoIP handsets allow for extra customization and are generally easier to use. We can help you find the perfect handsets for your business.

There are several downsides to VoIP systems that traditional phone systems don’t have, including the possibility of notable latency, and the possibility of packet loss. While problems like these can occur, the infrastructure that allows these systems to work are improving every day.

Call Center Phone Systems

At Modern Telecom Consulting LLC we have a lot of experience setting up phone systems for clients who need a large, complicated phone system for their call centers. There are several ways to build these systems, including VoIP or traditional phone systems. VoIP is, generally speaking, more affordable especially for large volume call centers, but a personalized consultation and estimate will lay out all the costs and help you decide which system works best for your company.

Contact us at Modern Telecom Consultants LLC today to find out how we will be able to help you and your business upgrade your phone system to be more efficient and cost-effective. We pride ourselves on providing only the very best telecom consulting services anywhere in Medina. If you are a non-profit organization we will return 15 percent of any commission we make from your service providers as a way of showing our appreciation for all the good that you do in our community. We look forward to hearing from you!